{"id":20903,"date":"2023-02-13T14:21:24","date_gmt":"2023-02-13T12:21:24","guid":{"rendered":"https:\/\/dkn-technology.com\/faq\/"},"modified":"2025-06-25T16:56:04","modified_gmt":"2025-06-25T14:56:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/dkn-technology.com\/es\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20903\" class=\"elementor elementor-20903 elementor-4812\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5865bec e-flex e-con-boxed e-con e-parent\" data-id=\"5865bec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f886b7 elementor-widget elementor-widget-spacer\" data-id=\"6f886b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eeaa3b elementor-widget elementor-widget-heading\" data-id=\"7eeaa3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked <span class=\"orange\">questions<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb4cd28 elementor-widget elementor-widget-spacer\" data-id=\"cb4cd28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2012855 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2012855\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94262af\" data-id=\"94262af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b22f95c elementor-widget elementor-widget-heading\" data-id=\"b22f95c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GENERAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1811c elementor-widget__width-inherit elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"aa1811c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1781\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1781\" aria-expanded=\"false\">I'm facing a problem, how can I reach you?<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1781\" aria-expanded=\"false\">I'm facing a problem, how can I reach you?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1781\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1781\" tabindex=\"0\" hidden=\"false\"><p><span style=\"font-weight: 400;\">You can always contact our customer service team via email at <strong><a href=\"mailto:support@dkn-technology.com\">support@dkn-technology.com<\/a><\/strong> or by phone on +32 013 33 43 99. We aim to answer your questions within 24 hours of receiving them.<\/span><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d0b7d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c0d0b7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd0f55f elementor-widget elementor-widget-heading\" data-id=\"fd0f55f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ORDERING PROCESS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edd9bb7 elementor-widget__width-inherit elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"edd9bb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2491\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2491\" aria-expanded=\"false\">When is my order final?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2492\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2492\" aria-expanded=\"false\">Can I order from anywhere in the world?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2493\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2493\" aria-expanded=\"false\">I did not receive an order confirmation?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2494\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2494\" aria-expanded=\"false\">How do I know if a product is right for me?<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2491\" aria-expanded=\"false\">When is my order final?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2491\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2491\" tabindex=\"0\" hidden=\"false\"><p>Your order is only final once all steps in the ordering process have been completed and you received an order confirmation from us in your mailbox.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2492\" aria-expanded=\"false\">Can I order from anywhere in the world?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2492\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2492\" tabindex=\"0\" hidden=\"hidden\"><p>You can order worldwide, all worldwide orders are shipped from our warehouses in Belgium.<\/p><p>Do you still experience problems ordering, <strong><a href=\"https:\/\/dkn-technology.com\/contact\/\">Please feel free to contact us.<\/a><\/strong><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2493\" aria-expanded=\"false\">I did not receive an order confirmation?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2493\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2493\" tabindex=\"0\" hidden=\"hidden\"><p>We recommend you check your junk mail folder. You should receive an order confirmation within 15 minutes. Is this not the case? <strong><a href=\"https:\/\/dkn-technology.com\/contact\/\">Contact us.<\/a><\/strong><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2494\" aria-expanded=\"false\">How do I know if a product is right for me?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2494\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2494\" tabindex=\"0\" hidden=\"hidden\"><p>Many of our products are suitable for home and professional use in gyms and fitness centres. Thus, we offer a wide range of products for both novice and experienced athletes.<\/p><p>If you have questions about how to use a machine, always check the detailed product page, where you can find the technical specifications and manual.<\/p><p>If you have further questions about the operation of a product, feel free to <strong><a href=\"https:\/\/dkn-technology.com\/contact\/\">contact us.<\/a><\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d71c8fe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d71c8fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4fac72 elementor-widget elementor-widget-heading\" data-id=\"b4fac72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CHECK-OUT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99bda39 elementor-widget__width-inherit elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"99bda39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1611\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1611\" aria-expanded=\"false\">Are the products guaranteed?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1612\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1612\" aria-expanded=\"false\">Where can I enter my discount code?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1613\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1613\" aria-expanded=\"false\">Can I get a discount on a large order?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1614\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1614\" aria-expanded=\"false\">Do you install the equipment on site?<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1611\" aria-expanded=\"false\">Are the products guaranteed?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1611\" tabindex=\"0\" hidden=\"false\"><p>Yes, we offer a guarantee on all our products. The guarantee period varies per product and is listed on the product page. <strong><a href=\"https:\/\/dkn-technology.com\/contact\/\">Please contact us<\/a><\/strong> if you have any questions about guarantee claims.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1612\" aria-expanded=\"false\">Where can I enter my discount code?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1612\" tabindex=\"0\" hidden=\"hidden\"><p>At the final stage of the ordering process, you can enter a discount code in the field provided. The discount will be applied directly and automatically to your order. <strong><a href=\"https:\/\/dkn-technology.com\/contact\/\">Contact us<\/a><\/strong> if you experience any problems applying the discount code.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1613\" aria-expanded=\"false\">Can I get a discount on a large order?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1613\" tabindex=\"0\" hidden=\"hidden\"><p>Yes, we offer discounts for larger orders and corporate customers. <a href=\"https:\/\/dkn-technology.com\/contact\/\"><strong>Contact us<\/strong><\/a> for more information on bulk orders and discount options.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1614\" aria-expanded=\"false\">Do you install the equipment on site?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1614\" tabindex=\"0\" hidden=\"hidden\"><p>Yes, we offer installation services for large fitness equipment. <a href=\"https:\/\/dkn-technology.com\/contact\/\"><strong>Contact us<\/strong><\/a> for more information and pricing on our installation services.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc3053 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6bc3053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-838d334 elementor-widget elementor-widget-heading\" data-id=\"838d334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PAYMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cbc3b9 elementor-widget__width-inherit elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"2cbc3b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-4691\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-4691\" aria-expanded=\"false\">Which payment methods can I use to pay safely?<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-4691\" aria-expanded=\"false\">Which payment methods can I use to pay safely?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4691\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4691\" tabindex=\"0\" hidden=\"false\"><p>We like to make the payment process as simple and secure as possible for you. You can complete your order securely using the following payment methods:<\/p><ul><li>Credit card: Visa, Mastercard and American Express<\/li><li>Bancontact<\/li><li>iDeal<\/li><li>KBC\/CBC Payment button<\/li><li>Belfius Direct Net<\/li><li>Klarna Pay Now<\/li><li>Apple Pay<\/li><li>Paypal<\/li><li>Bank transfers<\/li><li><strong><a href=\"https:\/\/dkn-technology.com\/dkn-renting\/\">DKN Renting<\/a><\/strong> (only for companies with VAT number)<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b48f03b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b48f03b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b13fea5 elementor-widget elementor-widget-heading\" data-id=\"b13fea5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DELIVERY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e279f2 elementor-widget__width-inherit elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"0e279f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1481\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1481\" aria-expanded=\"false\">When can I expect my order to arrive?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1482\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1482\" aria-expanded=\"false\">Where can I find the shipping costs?<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1481\" aria-expanded=\"false\">When can I expect my order to arrive?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1481\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1481\" tabindex=\"0\" hidden=\"false\"><p>Our standard shipping usually takes <strong>3-5 working days<\/strong> within the Benelux. For international orders, delivery times may vary depending on the destination.<\/p><p>For all orders up to 15 kg, you will automatically receive a track &amp; trace link as soon as your parcel leaves our warehouse in Belgium. For shipments over 15 kg, our customer service will provide you with this tracking information manually.<\/p><p>You can consult the expected delivery times for your region here:<\/p><ul><li>Benelux | 3-5 working days<\/li><li>Europe and Asia | 3-15 working days<\/li><li>Rest of the world | 8-20 working days<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1482\" aria-expanded=\"false\">Where can I find the shipping costs?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1482\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1482\" tabindex=\"0\" hidden=\"hidden\"><p>Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location. You can calculate shipping costs at checkout before placing your order.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-028c2bc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"028c2bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f1214 elementor-widget elementor-widget-heading\" data-id=\"56f1214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURNS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1145b43 elementor-widget__width-inherit elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"1145b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1811\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1811\" aria-expanded=\"false\">How can I return my product?<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1812\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1812\" aria-expanded=\"false\">When will I be refunded?<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1811\" aria-expanded=\"false\">How can I return my product?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1811\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1811\" tabindex=\"0\" hidden=\"false\"><p>You have 14 days after receiving the order to return all or part of it, provided the products are unused and in their original packaging.<\/p><p>If you wish to return a product, please contact us via the <strong><a href=\"https:\/\/dkn-technology.com\/contact\/\">contact form.<\/a><\/strong><\/p><p>You must leave the following details:<\/p><ul><li>Order number<\/li><li>Name of the person to whom the order was placed<\/li><li>Photos of the device in its current state<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1812\" aria-expanded=\"false\">When will I be refunded?<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1812\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1812\" tabindex=\"0\" hidden=\"hidden\"><p>The refund will be made via the same payment method as in checkout. This will take place within 14 days of receipt, inspection and acceptance of your return. Delivery charges will not be refunded.<\/p><p>You will receive an e-mail from us when we have received and processed the return. Orders placed with a gift card are non-refundable, in this case you will receive a new gift card from us worth the refund of the product.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Discover answers to questions about the ordering process, check-out, payments, deliveries and returns<\/p>\n","protected":false},"author":1,"featured_media":20905,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-20903","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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